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Posts tagged JD Power Customer Satisfaction Survey

The Auto Industry Isn’t About Cars – It’s About Real, Live People

The Auto Industry Isn’t About Cars – It’s About Real, Live People

Auto Industry, StatistaCenter for Performance ImprovementMarch 30, 2023Be a customer, JD Power Customer Satisfaction Survey, JD Power SSI, make regular personal contact, Customer is Everything, Customer First

What Customers Say About FFV - Fixed First Visit

What Customers Say About FFV - Fixed First Visit

dealer csi training, fixed first vist, FFVCenter for Performance ImprovementMarch 30, 2019fixed first visit, JD Power Customer Satisfaction Survey, Dealer CSI, FFV statistic, JD Power, JD Power CSI scores

Who Will Be the Success Story for the 2019 J.D. Power CSI Study?

Who Will Be the Success Story for the 2019 J.D. Power CSI Study?

JD Power 2019 CSI Survey, CSI RankingsCenter for Performance ImprovementDecember 14, 2018JD Power Customer Satisfaction Survey, Buick JD Power CSI Survey, CSI Scores, Customer satisfaction is a top priority, dealer csi process, dealer csi training, dealer csi process improvement