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PERFORMANCE ARTICLES

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Why Don’t the Training Results Last?
Why Don’t the Training Results Last?
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Roger Penske is "The Captain"
Roger Penske is "The Captain"
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Thirty Years of Performance Improvement with Ted Ings
Thirty Years of Performance Improvement with Ted Ings
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Is a 12-Hour Work Day Acceptable?
Is a 12-Hour Work Day Acceptable?
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Top 5 Ways to Hire Rockstar Automotive Technicians
Top 5 Ways to Hire Rockstar Automotive Technicians
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How F&I and Service Can Help Each Other
How F&I and Service Can Help Each Other
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Does Your Dealership Have a Formalized Process?
Does Your Dealership Have a Formalized Process?
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The Auto Industry Isn’t About Cars – It’s About Real, Live People
The Auto Industry Isn’t About Cars – It’s About Real, Live People
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Where Should You Greet a Service Customer?
Where Should You Greet a Service Customer?
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What You Need for a Successful Technology Clinic
What You Need for a Successful Technology Clinic
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