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Who is CPI? What does CPI do?
Industries-Solutions Instructor-Led Training Built To Order Content
Articles Ted Ings' Playbook Inner Circle News Katie Mares Videos Tip of the Day "Get Fit" Tip Of The Day About Who is CPI? What does CPI do? Services Industries-Solutions Instructor-Led Training Built To Order Content Contact Us
Center for Performance Improvement | Automotive Dealer CSI SSI Fixed Ops Training
#1 AUTOMOTIVE DEALER TRAINING
Tablets on the Service Drive: Excellent Tool or Monumental Distraction?
Tablets on the Service Drive: Excellent Tool or Monumental Distraction?
Ted Ings, Zig Ziglar, Electronic tablets, TechnologyCenter for Performance ImprovementJune 1, 2019electronic tablets in service, Service Drive Tablets, Service Drive Technology, Ted Ings
Introducing 16 of the Hardest-Working Women in Automotive Retail
Introducing 16 of the Hardest-Working Women in Automotive Retail
Women in Dealerships, Women in RetailCenter for Performance ImprovementMay 27, 2019Women in Retail Dealerships, Carol Kitts, Kelsey Williams, Fika Host
How Do You Topple The Tower?
How Do You Topple The Tower?
Sales Tower, Topple the Tower, Ted Ings PlaybookCenter for Performance ImprovementApril 27, 2019Teamwork, Topple the Sales Tower, Ted Ings
Harrison Ford isn't Indiana Jones; To Be Successful You Need to Assume the Role
Harrison Ford isn't Indiana Jones; To Be Successful You Need to Assume the Role
Sales Skills, Acting and SellingCenter for Performance ImprovementApril 7, 2019Harrison Ford, Sales Skills, Sales Training
The Great OEM Training Scandal?
The Great OEM Training Scandal?
Ted Ings' Playbook, GREAT OEM CHEATING SCANDACenter for Performance ImprovementApril 1, 2019Great OEM Cheating Scandal, Online Learning Dealerships, Ted Ings, onboarding program, cheating scandal
“The Convenience Revolution” Has Arrived. Are You Ready?
“The Convenience Revolution” Has Arrived. Are You Ready?
Convenience RevolutionCenter for Performance ImprovementMarch 25, 2019Carvana, Lincoln Pick up and Delivery, Hyundai Amazon Showroom, Hyundai Drive Now, Amazon Vehicles Research Hub, Paragon Honda
8 Tips for Becoming a Great Automotive Salesperson- by Ted Ings
8 Tips for Becoming a Great Automotive Salesperson- by Ted Ings
Great Auto Salesperson, follow-up, Ted IngsCenter for Performance ImprovementMarch 17, 2019Ted Ings, 8 tips to become a great salesperson, follow-up
Don’t Fall Victim to the “Profits by Reduction” Mentality
Don’t Fall Victim to the “Profits by Reduction” Mentality
Profits by Reduction, Cut ServicesCenter for Performance ImprovementMarch 3, 2019Temptation to cut services, profits by reduction mentality, dealership amenities, dealer amenities, dealership wifi, dealership shuttle service
The “Four Square” Technique Gives the Retail Car Industry a Bad Name
The “Four Square” Technique Gives the Retail Car Industry a Bad Name
Four Square, Bad Sales PracticesCenter for Performance ImprovementMarch 2, 2019negotiation technique, Four Square, 4 Square, Bad Sales Practices
How to Defuse the F&I Struggle at Your Dealership
How to Defuse the F&I Struggle at Your Dealership
F&I Manager Training, Finance DepartmentCenter for Performance ImprovementFebruary 20, 2019self desking, F&I Battle, Dealership Sales Process, F&I Process
Ted Ings’ Playbook: 10 Rules of Success
Ted Ings’ Playbook: 10 Rules of Success
Ted Ings' Playbook, 10 Rules of SuccessJosh UngerFebruary 18, 201910 Rules of Sucess, Ted Ings, Attitude, Persistence, Time Management, Think outside the box
Why Do People Buy from You?
Why Do People Buy from You?
Sales Tips, Why Do People Buy ?Center for Performance ImprovementFebruary 10, 2019Why Do People Buy from You?, Trust and Rapport, Personality Types
Ted Ings' Winter "Read to Succeed"
Ted Ings' Winter "Read to Succeed"
Read to Succeed, Winter Reading ListCenter for Performance ImprovementFebruary 10, 2019Winter Read to Succeed, Brian Tracy, John Maxwell, Sun Tzu, Spencer Johnson
Top Three Reasons to Advertise Technician Certification
Top Three Reasons to Advertise Technician Certification
Technician Certific, Fixed OpsCenter for Performance ImprovementFebruary 6, 2019Tech certification, ASE certified, Fixed Operations, Service Marketing
5 Fast-Food Industry Tactics to Help Grow Your Dealership Service Department
5 Fast-Food Industry Tactics to Help Grow Your Dealership Service Department
fixed operatons, Customer ExperienceCenter for Performance ImprovementFebruary 6, 2019fast food tactics, service operations, service training, fixed ops, fixed operations
Earn Trust, Build Confidence With a Handshake
Earn Trust, Build Confidence With a Handshake
Handshake, First ImpressionsCenter for Performance ImprovementFebruary 1, 2019Fred Beans, Handshake at dealership, First Impressions, Trust
Only 3% of Technicians Know How to Work on Electric Vehicles
Only 3% of Technicians Know How to Work on Electric Vehicles
EV technician shortage, Electric VehiclesCenter for Performance ImprovementJanuary 28, 2019EV technician shortage, Electric Vehicles
Managers: Make a Daily Dealership Walk Part of Your New Year’s Resolution
Managers: Make a Daily Dealership Walk Part of Your New Year’s Resolution
Daily Dealership Walk, Inventory WalkCenter for Performance ImprovementJanuary 23, 2019Daily Dealership Walk, Inventory Walk, New Year's Resolution
My Response to Automotive News ‘Wave Goodbye to Walk-Arounds’
My Response to Automotive News ‘Wave Goodbye to Walk-Arounds’
Goodbye to Walk-Arounds, Ted Ings' PlaybookCenter for Performance ImprovementJanuary 15, 2019say goodbye to walk-arounds
How Napoleon Hill Changed My Life
How Napoleon Hill Changed My Life
Ted Talks, Napoleon Hill, Think and Grow RichCenter for Performance ImprovementJanuary 9, 2019Think and Grown Rich, Ted Talks, Napoleon Nill, Thoughts are things, Autosuggestion
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Center for Performance Improvement
375 Park Avenue, Suite 2607,
New York, NY 10152
(212) 763-0016 beth@centerforperformanceimprovement.com
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Ted Ings Playbook
5 Reasons Why the Fixed Ops Roundtable is a Must!
Jan 10, 2026
5 Reasons Why the Fixed Ops Roundtable is a Must!
Jan 10, 2026
Jan 10, 2026
What Does the Service Department Really Sell? The Answer May Surprise You
Jul 31, 2024
What Does the Service Department Really Sell? The Answer May Surprise You
Jul 31, 2024
Jul 31, 2024
Carl Sewell's Not-So-Secret Business Philosophy: Customers for Life
Apr 18, 2024
Carl Sewell's Not-So-Secret Business Philosophy: Customers for Life
Apr 18, 2024
Apr 18, 2024
Who is Ted Ings?
Apr 11, 2024
Who is Ted Ings?
Apr 11, 2024
Apr 11, 2024
Inner Circle News
Why Don’t the Training Results Last?
Apr 4, 2024
Why Don’t the Training Results Last?
Apr 4, 2024
Apr 4, 2024
Roger Penske is "The Captain"
Mar 30, 2024
Roger Penske is "The Captain"
Mar 30, 2024
Mar 30, 2024
Thirty Years of Performance Improvement with Ted Ings
Mar 23, 2024
Thirty Years of Performance Improvement with Ted Ings
Mar 23, 2024
Mar 23, 2024
Is a 12-Hour Work Day Acceptable?
Mar 21, 2024
Is a 12-Hour Work Day Acceptable?
Mar 21, 2024
Mar 21, 2024
Tip of the Day
Brian Benstock and Ted Ings at the Fixed Ops Roundtable
Mar 1, 2024
Brian Benstock and Ted Ings at the Fixed Ops Roundtable
Mar 1, 2024
Mar 1, 2024
Tip of the Day - Live with Purpose
Feb 22, 2024
Tip of the Day - Live with Purpose
Feb 22, 2024
Feb 22, 2024
Tip of the Day - The Ben Franklin Balance Sheet Close
Feb 5, 2024
Tip of the Day - The Ben Franklin Balance Sheet Close
Feb 5, 2024
Feb 5, 2024
Tip of the Day - The Convenience Revolution is Here
Jan 30, 2024
Tip of the Day - The Convenience Revolution is Here
Jan 30, 2024
Jan 30, 2024