Tip of the Day - Your Body Language Matters! Especially on the Phone! Tip of the Day, Ted Ings, Telephone Technique, Body LanguageCenter for Performance ImprovementApril 4, 2019Automotive Training, Ted Ings, Training Tools, Coaching Tools, Proper terminology, Telephone Sales Training, Communication Skills, Non-Verbal Communication, Telephone Etiquette
Tip of the Day - Do Your Words Matter? Tip of the Day, Non-verbal communicationCenter for Performance ImprovementFebruary 20, 2019Automotive Training, Automotive Education and Training, Training, Non-Verbal Communication, Tone of Voice, Body Language, Words
