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The New World of F&I - Phase Three - A Smooth F&I Office Transition

The New World of F&I - Phase Three - A Smooth F&I Office Transition

F&I handoff, Customer ExperienceCenter for Performance ImprovementDecember 6, 2018JD Power Finance Study, dealership needs assessment, building value in F&I, customer engagement, F&I Training

The New World of F&I – Phase Two - Prep the Deal with What’s Best for the Customer

The New World of F&I – Phase Two - Prep the Deal with What’s Best for the Customer

F&I Training, Financing, Lender RelationshipsCenter for Performance ImprovementNovember 15, 2018Deal Prep, Lender, Training, F&I Training, Dealership F&I Training, Dealer Finance Manager Training, early F&I introduction, Early F&I Intervention

The New World of F&I – Selling with Integrity

The New World of F&I – Selling with Integrity

Transparency, IntegrityCenter for Performance ImprovementNovember 9, 2018F&I Experience, Customer Experience, F&I, F&I Training, Integrity, F&I product value, dealer financial services advisor, JD Power, JD Power survey

The New World of F&I - Adapt the F&I Advisor’s Role in the Changing Retail Climate

The New World of F&I - Adapt the F&I Advisor’s Role in the Changing Retail Climate

Three Ways to Improve Sales in the F&I Office

Three Ways to Improve Sales in the F&I Office

F&I, Finance Product SalesCenter for Performance ImprovementOctober 6, 2018F&I Manager Training, F&I Advisor, F&I Product Sales, F&I Training

The Impact of Financial Services on Retention

The Impact of Financial Services on Retention

Automotive, Financial Services, 30-1Center for Performance ImprovementJanuary 6, 2018financial services, F&I Training, Auto Dealership Training, Automotive Sales Training, Automotive Retention Training, automotive dealership training process