Posts tagged customer satisfaction
The New World of F&I - Adapt the F&I Advisor’s Role in the Changing Retail Climate
Are Salespeople Actually Actors? Should They Use a Script?
You Only Get One Chance to Make a Good First Impression
What If I Train Them – and They Leave?
Automotive Dealership Training: 21 Days to Success
Big Thinking Precedes Great Achievement
Who Do You See in the Mirror?
Listening to Your Team is Critical to Success
"One of Our Hallmarks is That All Our Employees Are Trained to be Your Guide"
Are Your Customers Prescribed a Solution Prior to the Problem Being Diagnosed?
The Problem With “No Problem”
Five Fingers to Success