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Who is CPI? What does CPI do?
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Articles Ted Ings' Playbook Inner Circle News Katie Mares Videos Tip of the Day "Get Fit" Tip Of The Day About Who is CPI? What does CPI do? Services Industries-Solutions Instructor-Led Training Built To Order Content Contact Us
Center for Performance Improvement | Automotive Dealer CSI SSI Fixed Ops Training
#1 AUTOMOTIVE DEALER TRAINING
Tip of the Day - Service Marketing Done Right with Facebook Ads
Tip of the Day - Service Marketing Done Right with Facebook Ads
Tip of the Day, Facebook Ads, Service MarketingJosh UngerDecember 9, 2018Fixed Ops, Digital Marketing, Facebook Ads, Service Marketing
Tip of the Day - How to Deal with the Technician Shortage, Here and Now!
Tip of the Day - How to Deal with the Technician Shortage, Here and Now!
Tip of the Day, Technician ShortageJosh UngerDecember 8, 2018Auto Technician Shortage, Auto Technician Retention and Hiring, Fixed Ops
"Tip of the Day" - The Sales Meeting Your Service Dept Should Have
"Tip of the Day" - The Sales Meeting Your Service Dept Should Have
Josh UngerDecember 3, 2018
Tip of the Day - Isn't This Acting?
Tip of the Day - Isn't This Acting?
Tip of the Day, Automotive Training, Dealership Training, ScriptsCenter for Performance ImprovementNovember 28, 2018Tip of the Day, Automotive Dealership Training, HR, HR Trends, Acting, Scripts
Tip of the Day - What Happens If I Don't Train My Employees?
Tip of the Day - What Happens If I Don't Train My Employees?
Tip of the Day, Automotive Training, Dealership TrainingCenter for Performance ImprovementNovember 25, 2018Tip of the Day, Automotive Dealership Training, HR, HR Trends
Tip of the Day - I'm All Done with Ups
Tip of the Day - I'm All Done with Ups
Tip of the Day, All Done with UpsJosh UngerNovember 20, 2018All Done with Ups, Ups, Tip of the Day
"Tip of the Day"- F&I and the Service Tour
"Tip of the Day"- F&I and the Service Tour
Tire Inspection, Service Walk AroundJosh UngerNovember 19, 2018Tire inspection, Service Advisor Training, Fixed ops
Tip of the Day - Are You a Second Half Service Manager
Tip of the Day - Are You a Second Half Service Manager
Tip of the Day, Service ManagerJosh UngerNovember 19, 2018Second Half Service Manager, Tip of the Day, Fixed Ops
Tip of the Day - Where Are All the Women in Automotive?
Tip of the Day - Where Are All the Women in Automotive?
Josh UngerNovember 18, 2018women in automotive
Tip of the Day - Don't Overlook the Little Things That Determine Customer Satisfaction
Tip of the Day - Don't Overlook the Little Things That Determine Customer Satisfaction
Tip of the Day, Service Greeting, Customer SatisfactionJosh UngerNovember 5, 2018Customer Satisfaction
Tip of the Day - RSVP to Your Technology Clinic
Tip of the Day - RSVP to Your Technology Clinic
Tip of the Day, Technology ClinicCenter for Performance ImprovementOctober 25, 2018Tip of the Day, Technology Clinic, Automotive Technology
Tip of the Day - Consistency Pays Off
Tip of the Day - Consistency Pays Off
Tip of the Day, Tortoise and the HareCenter for Performance ImprovementOctober 22, 2018Tip of the Day, sales tips, Consistency, Tortoise and the Hare
Tip of the Day - Where Have All the Car Customers Gone?
Tip of the Day - Where Have All the Car Customers Gone?
Tip of the Day, Passenger Car SalesCenter for Performance ImprovementOctober 14, 2018Tip of the Day, sales tips, Passenger Car Sales, Truck and SUV Sales
Tip of the Day - Blockchain is Coming to the Automotive Industry
Tip of the Day - Blockchain is Coming to the Automotive Industry
Tip of the Day, Blockchain in AutomotiveCenter for Performance ImprovementOctober 6, 2018Tip of the Day, Blockchain Technology, Blockchain in Automotive, Cryptocurrency in Automotive
Tip of the Day - 8 Tips for Becoming a Great Salesperson
Tip of the Day - 8 Tips for Becoming a Great Salesperson
Tip of the Day, Great Salesperson TipsCenter for Performance ImprovementOctober 6, 20188 Tips for Becoming a Great Salesperson, Tip of the Day, Sales Tips
Tip of the Day - Playing Emotions Might Make the Sale, But Lose the Customer for Good!
Tip of the Day - Playing Emotions Might Make the Sale, But Lose the Customer for Good!
Tip of the Day, Playing EmotionsJosh UngerSeptember 30, 2018emotions in car buying, emotions auto sales, Cox Automotive
Tip of the Day - Read to Succeed with our Fall Reading List
Tip of the Day - Read to Succeed with our Fall Reading List
Tip of the Day, Recommended ReadingJosh UngerSeptember 30, 2018Customer Satisfaction, Read to Succeed, Recommended Reading, Book Club
Tip of the Day - The Psychology of Sitting Down and Asking Questions
Tip of the Day - The Psychology of Sitting Down and Asking Questions
Tip of the Day, PsychologyJosh UngerSeptember 23, 2018Service Advisor Training, Customer Satisfaction, Psychology of sitting down and asking questions
Tip of the Day - How Will Your Training Make Me Money?
Tip of the Day - How Will Your Training Make Me Money?
Tip of the Day, Fixed OpsJosh UngerSeptember 23, 2018Service Advisor Training, Customer Satisfaction, Dealership Sales Targets
Tip of the Day - Develop a Service Checklist
Tip of the Day - Develop a Service Checklist
Tip of the Day, Fixed OpsJosh UngerSeptember 20, 2018Automotive Education and Training, Service Advisor Training, Service Department Checklist
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CENTER FOR PERFORMANCE IMPROVEMENT
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Center for Performance Improvement
375 Park Avenue, Suite 2607,
New York, NY 10152
(212) 763-0016 beth@centerforperformanceimprovement.com
Hours
Ted Ings Playbook
5 Reasons Why the Fixed Ops Roundtable is a Must!
Feb 3, 2025
5 Reasons Why the Fixed Ops Roundtable is a Must!
Feb 3, 2025
Feb 3, 2025
What Does the Service Department Really Sell? The Answer May Surprise You
Jul 31, 2024
What Does the Service Department Really Sell? The Answer May Surprise You
Jul 31, 2024
Jul 31, 2024
Carl Sewell's Not-So-Secret Business Philosophy: Customers for Life
Apr 18, 2024
Carl Sewell's Not-So-Secret Business Philosophy: Customers for Life
Apr 18, 2024
Apr 18, 2024
Who is Ted Ings?
Apr 11, 2024
Who is Ted Ings?
Apr 11, 2024
Apr 11, 2024
Inner Circle News
Why Don’t the Training Results Last?
Apr 4, 2024
Why Don’t the Training Results Last?
Apr 4, 2024
Apr 4, 2024
Roger Penske is "The Captain"
Mar 30, 2024
Roger Penske is "The Captain"
Mar 30, 2024
Mar 30, 2024
Thirty Years of Performance Improvement with Ted Ings
Mar 23, 2024
Thirty Years of Performance Improvement with Ted Ings
Mar 23, 2024
Mar 23, 2024
Is a 12-Hour Work Day Acceptable?
Mar 21, 2024
Is a 12-Hour Work Day Acceptable?
Mar 21, 2024
Mar 21, 2024
Tip of the Day
Brian Benstock and Ted Ings at the Fixed Ops Roundtable
Mar 1, 2024
Brian Benstock and Ted Ings at the Fixed Ops Roundtable
Mar 1, 2024
Mar 1, 2024
Tip of the Day - Live with Purpose
Feb 22, 2024
Tip of the Day - Live with Purpose
Feb 22, 2024
Feb 22, 2024
Tip of the Day - The Ben Franklin Balance Sheet Close
Feb 5, 2024
Tip of the Day - The Ben Franklin Balance Sheet Close
Feb 5, 2024
Feb 5, 2024
Tip of the Day - The Convenience Revolution is Here
Jan 30, 2024
Tip of the Day - The Convenience Revolution is Here
Jan 30, 2024
Jan 30, 2024