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Ted Ings' Playbook Inner Circle News Katie Mares
Tip of the Day "Get Fit" Tip Of The Day
Who is CPI? What does CPI do?
Industries-Solutions Instructor-Led Training Built To Order Content
Articles Ted Ings' Playbook Inner Circle News Katie Mares Videos Tip of the Day "Get Fit" Tip Of The Day About Who is CPI? What does CPI do? Services Industries-Solutions Instructor-Led Training Built To Order Content Contact Us
Center for Performance Improvement | Automotive Dealer CSI SSI Fixed Ops Training
#1 AUTOMOTIVE DEALER TRAINING
Tip of the Day - Winter 2019 Reading List
Tip of the Day - Winter 2019 Reading List
Tip of the Day, Winter Reading ListCenter for Performance ImprovementJanuary 22, 2019Winter Reading List, Brian Tracy, Stacy Sims, Sun Tzu, John Maxwell, Spencer Johnson
Tip of the Day - When Your Sales Manager's a Jerk
Tip of the Day - When Your Sales Manager's a Jerk
Tip of the Day, Sales Manager's a JerkJosh UngerJanuary 21, 2019Mindset, Sales Manager's a Jerk
Tip of the Day - You’re Selling Preventative Maintenance Wrong!
Tip of the Day - You’re Selling Preventative Maintenance Wrong!
Josh UngerJanuary 15, 2019
Tip of the Day - Want Them Back? Show Your Gratitude
Tip of the Day - Want Them Back? Show Your Gratitude
Tip of the Day, Fixed OpsJosh UngerJanuary 14, 2019Customer Satisfaction, Gratitude, Say Thank You
Tip of the Day - Share Control with Your Customers
Tip of the Day - Share Control with Your Customers
Tip of the DayJosh UngerJanuary 11, 2019Share Control with Your Customers, Sales Process, Needs Analysis, Fact Finding, Sales Tips
Tip of the Day - What’s More Important? Sales Targets or Customer Satisfaction?
Tip of the Day - What’s More Important? Sales Targets or Customer Satisfaction?
Tip of the Day, Fixed OpsJosh UngerJanuary 10, 2019Service Advisor Training, Customer Satisfaction, Dealership Sales Targets
Tip of the Day - Call the Doctor
Tip of the Day - Call the Doctor
Tip of the Day, fact finding, call the doctorJosh UngerJanuary 8, 2019sales tips, Needs Analysis, fact finding, sales process
Tip of the Day - Service Training: Where Seasonal Service Packages Fit
Tip of the Day - Service Training: Where Seasonal Service Packages Fit
Tire Inspection, Service Walk Around, Seasonal Service PackagesJosh UngerJanuary 7, 2019Tire inspection, Service Advisor Training, Fixed ops
Tip of the Day - Give the Customer an F&I Roadmap
Tip of the Day - Give the Customer an F&I Roadmap
Josh UngerJanuary 4, 2019
Tip of the Day- How to Believe in Yourself
Tip of the Day- How to Believe in Yourself
Believe in Yourself, Tip of the DayJosh UngerJanuary 3, 2019
Tip of the Day - Is the Traditional Dealership Model Dead?
Tip of the Day - Is the Traditional Dealership Model Dead?
Tip of the Day, Traditional Dealer ModelJosh UngerJanuary 2, 2019Fixed Ops, Traditional Dealership Model, Mom and Pop Dealerships
Tip of the Day - 7 Steps to Setting Your Goals
Tip of the Day - 7 Steps to Setting Your Goals
Tip of the Day, Goal SettingJosh UngerJanuary 2, 2019Service Advisor Training, Customer Satisfaction, 7 Steps to Setting Your Goals, Goal Setting
Tip of the Day - Happy New Year
Tip of the Day - Happy New Year
Tip of the Day, Happy New YearJosh UngerDecember 31, 2018Happy New Year
Tip of the Day - Merry Christmas from CPI
Tip of the Day - Merry Christmas from CPI
Tip of the Day, Traditional Dealer Model, Merry ChristmasJosh UngerDecember 20, 2018Merry Christmas, Happy Holidays
Tip of the Day - The Massive Shift in the F&I Department
Tip of the Day - The Massive Shift in the F&I Department
Tip of the Day, F&I ProcessJosh UngerDecember 19, 2018F&I Manager, F&I Process, F&I Training, Dealership Finance Process
Tip of the Day - Service Department Coaching is a Top Down Process
Tip of the Day - Service Department Coaching is a Top Down Process
Tip of the Day, Fixed Ops, Service TrainingCenter for Performance ImprovementDecember 15, 2018Service Department Training, Fixed Operations Training, Service Advisor Training, Service Writer Training
Tip of the Day - Holiday Reading List
Tip of the Day - Holiday Reading List
Tip of the Day, Holiday Reading ListCenter for Performance ImprovementDecember 14, 2018Read to Succeed, Holiday Reading List, My Iceberg is Melting, The Convenience Revolution, The One Minute Manager, How to Win Friends and Influence People, Richest Man in Babylon
Tip of the Day - What Do You Do for the Research Obsessed Consumer?
Tip of the Day - What Do You Do for the Research Obsessed Consumer?
Tip of the Day, Online ReviewsJosh UngerDecember 14, 2018Research Obsessed Consumer
Tip of the Day - You've Got the Looks
Tip of the Day - You've Got the Looks
Tip of the Day, Appearance, Personal ImprovementCenter for Performance ImprovementDecember 13, 2018Personal Improvement, Personal Appearance, Proper Attire, Self Confidence
Tip of the Day - Service Advisor Training Isn't 'One and Done'
Tip of the Day - Service Advisor Training Isn't 'One and Done'
Tip of the Day, Appearance, Service Advisor TraiingCenter for Performance ImprovementDecember 11, 2018Service Advisor Training, Service Writer Training, Fixed Operations Training
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CENTER FOR PERFORMANCE IMPROVEMENT
COPYRIGHT 2025 All RIGHTS RESERVED

Center for Performance Improvement
375 Park Avenue, Suite 2607,
New York, NY 10152
(212) 763-0016 beth@centerforperformanceimprovement.com
Hours
Ted Ings Playbook
5 Reasons Why the Fixed Ops Roundtable is a Must!
Feb 3, 2025
5 Reasons Why the Fixed Ops Roundtable is a Must!
Feb 3, 2025
Feb 3, 2025
What Does the Service Department Really Sell? The Answer May Surprise You
Jul 31, 2024
What Does the Service Department Really Sell? The Answer May Surprise You
Jul 31, 2024
Jul 31, 2024
Carl Sewell's Not-So-Secret Business Philosophy: Customers for Life
Apr 18, 2024
Carl Sewell's Not-So-Secret Business Philosophy: Customers for Life
Apr 18, 2024
Apr 18, 2024
Who is Ted Ings?
Apr 11, 2024
Who is Ted Ings?
Apr 11, 2024
Apr 11, 2024
Inner Circle News
Why Don’t the Training Results Last?
Apr 4, 2024
Why Don’t the Training Results Last?
Apr 4, 2024
Apr 4, 2024
Roger Penske is "The Captain"
Mar 30, 2024
Roger Penske is "The Captain"
Mar 30, 2024
Mar 30, 2024
Thirty Years of Performance Improvement with Ted Ings
Mar 23, 2024
Thirty Years of Performance Improvement with Ted Ings
Mar 23, 2024
Mar 23, 2024
Is a 12-Hour Work Day Acceptable?
Mar 21, 2024
Is a 12-Hour Work Day Acceptable?
Mar 21, 2024
Mar 21, 2024
Tip of the Day
Brian Benstock and Ted Ings at the Fixed Ops Roundtable
Mar 1, 2024
Brian Benstock and Ted Ings at the Fixed Ops Roundtable
Mar 1, 2024
Mar 1, 2024
Tip of the Day - Live with Purpose
Feb 22, 2024
Tip of the Day - Live with Purpose
Feb 22, 2024
Feb 22, 2024
Tip of the Day - The Ben Franklin Balance Sheet Close
Feb 5, 2024
Tip of the Day - The Ben Franklin Balance Sheet Close
Feb 5, 2024
Feb 5, 2024
Tip of the Day - The Convenience Revolution is Here
Jan 30, 2024
Tip of the Day - The Convenience Revolution is Here
Jan 30, 2024
Jan 30, 2024