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Tip of the Day, Service Drive

How to Deal with the Technician Shortage, Here and Now

Across the United States, there’s a technician shortage. From New York City to Los Angeles, Fargo to Albuquerque, dealerships are scrambling to fill empty workbenches with experienced techs.

The cost to dealerships of being even one technician short during a busy month is monstrous:

A productive technician can be safely estimated at 120% productivity. In an eight-hour workday, they’ll book nearly ten hours. 

Door rates nationwide are approximately $125 per hour. In a 22-workday month, it’s approximately $27,500 of unrealized income for just one technician on labor alone!

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