Skip to content
, home

Leadership

Lessons from the Geese

Center for Performance Improvement

1 min read

The Power of Encouragement.

“People who share a common direction and sense of community can get where they are going faster and easier because they are traveling on the thrust of one another.”

In the book, “Lesson from the Geese” by Dr. Robert McNeish, the author describes how geese honk to encourage the others to keep on flapping their wings.

It starts at the back and moves forward to the lead goose who’s “drafting” for all the others.

If a goose is ever injured or needs to fall away from the flock, another goose always goes down with them. He calls these goose honks praise for a job well done and encouragement to keep going.

In today’s world, people face tremendous pressure. People within our business deal with family and financial issues, health issues and even survival issues every day.

The one thing people need is to be told they are doing a good job, making progress or that you value them as an employee.

This is especially true as you move toward changes in your organization.

People will make mistakes and need to be encouraged. In fact, research says that it takes seven positive statements to equal the impact of one negative or critical statement.

Believe it or not, you can add years to a career by simply offering regular words of encouragement.

Still have a question about this?Ask Genius(opens Fixed Ops Genius in a new tab)

From Inner Circle News

More on Leadership

Leadership

Walk-ins vs. Appointments: Which is Better? You Decide

When you need to see a medical doctor, you don’t just arrive at their office, you make an appointment, and you arrive on time. This ensures that everyone can plan their day and utilize their time…

Ted Ings5 min read

Leadership

Does Your Dealership Have a Formalized Process?

Having formalized sales, finance and fixed operations processes for your business can save you time and money by increasing efficiency. Your team can get more done in less time by following set…

CPI2 min read

Leadership

The Power To Be Positive Lies Within You

“A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst and it sparks extraordinary results.” Attitude is everything. When you walk into a dealership…

Ted Ings5 min read

Cookie details
Strictly necessary cookies
NameSet byPurposeKept for
cpi-consentCPI (stored in your browser)Remembers your cookie preferences12 months
cpi-toolkit-walk-around-v1CPI (stored in your browser)Keeps a walk-around checklist you are filling in on this deviceUntil you clear it
sb-…-auth-tokenCPI (staff only)Keeps CPI staff signed in to the site's admin; never set for visitorsUntil sign-out
YouTube (privacy-enhanced)GooglePlays a video, only after you press playSet by YouTube
Cookie details
Analytics cookies
NameSet byPurposeKept for
_gaGoogle AnalyticsTells one visit from another13 months
_ga_6CBS2WS4HGGoogle AnalyticsKeeps track of the current visit13 months

More in our privacy policy.