Practical articles for dealership teams on the service drive, the sales floor and in the F&I office.
10 articlesClear filters
Leadership
When you need to see a medical doctor, you don’t just arrive at their office, you make an appointment, and you arrive on time. This ensures that everyone can plan their day and utilize their time…
Ted Ings5 min read
Leadership
“A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst and it sparks extraordinary results.” Attitude is everything. When you walk into a dealership…
Ted Ings5 min read
Leadership
Everyone has something they want to achieve. We all have professional and personal goals, and yet so many of us struggle to achieve our goals. This is not because our goals are unattainable, or…
Ted Ings6 min read
Leadership
You’re a District Parts and Service Manager who must visit area dealerships. But the trips can be a waste of time, unless you know exactly what to check. That’s why Ted Ings and the experts at CPI…
Ted Ings3 min read
Leadership
Last time we discussed the importance of field team training, and how the best program is an interactive workshop, facilitated by Ted Ings at CPI. Ted recently performed his breakthrough training with…
CPI4 min read
Leadership
Harry Truman once said, “Not all readers are leaders, but all leaders are readers.” If you truly want to be a leader in your field, whatever that may be, it is essential to read. Whether you’re a…
CPI6 min read
Leadership
Left hand, right hand, that is something we all understand. You have a left hand and you have a right hand and one is more dominant than the other. It’s simple, it’s logical. But what about the left…
Ted Ings5 min read
Leadership
You may have seen Mike Vogel on the cover of Fixed Operations Magazine. Known affectionally as The Coach, his impressive career spans several decades. Get to know Mike Vogel Mike Vogel has spent his…
Ted Ings3 min read
Leadership
It is no secret why successful sales consultants are at the top of their game leading the pack at their retailer. They know how to both find and navigate new sales opportunities making the most out of…
Ted Ings10 min read
Leadership
You have to read to succeed. There are no if’s but’s or maybe’s about it. Reading is one of the key components to succeeding, and what better time to flex your brain muscles than during the long cold…
Ted Ings5 min read