Practical articles for dealership teams on the service drive, the sales floor and in the F&I office.
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Technology
To reinvent your dealership in the age of Covid-19 you will need to make changes, and if you have any doubts about this, I would like you to consider the words of the great W. Edwards Deming: “It is…
Ted Ings5 min read
Technology
The good old days are gone: how the auto industry has changed Today's millennial generation was raised in the digital age, all new cars were computer-controlled by the time they got their driver’s…
Ted Ings3 min read
Technology
Electric vehicles are here, but there’s no one to fix them Consumers are desperate for electric vehicle repair but can’t find it. A recent study found only 3% of automotive technicians know how to…
Ted Ings4 min read
Technology
We’ve brought you the idea of implementing technology clinics in your dealership, and we’ve explored how to put one on successfully. This time, the focus is on WHY putting on a technology clinic is…
Ted Ings1 min read
Technology
If you cringe every time a hybrid pulls onto the service drive, you’re not alone. Although these vehicles are everywhere nowadays, they’re still a mystery to most service advisors. The good news is…
Ted Ings4 min read