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Leadership and OEM

OEM Field and Leadership Training

Ted Ings' retail process work has included General Motors, Mazda, Mitsubishi, Subaru, Volvo, Nissan, Honda, Daimler, Renault and Volkswagen. CPI coaches OEM leaders and field teams on the best way to work with retail dealers, then takes your initiative into the stores.

Ted Ings speaking to a group at a Fixed Ops Roundtable event, with a co-host beside him

Who it's for

  • OEM leadership
  • Field managers
  • District managers
  • Allied industry

Format

Facilitated workshops with video role-play

For OEM leaders and field teams

  • OEM leadership and management coaching and development
  • Field and district manager best practices, with “video role-play” training
  • How to interact with the dealer principal and dealership personnel
  • Dealer principal (decision-maker) awareness and commitment facilitation
  • Understanding dealership financials, the “why” and the “how to”
  • Allied industry coaching, train-the-trainer and role-play product selling

Let us implement your next initiative

CPI works in all areas of dealer operations as in-dealership process specialists. On-site core process integration is the heavy lifting, and CPI does it in the store, beside the dealer's team.

  • Retail fixed operations and CSI “how to” process improvement
  • Retail sales, management and SSI “how to” process improvement
  • Implementing “Menu Selling” throughout your organization
  • Customer experience training and process validation
  • Internet and phone appointments and effectiveness
  • Successful goal-setting and effectiveness training continuum

Your coaching “role-play” class is excellent! Our participants were able to learn from a vast cross section of leadership situations and challenges. The training is spot-on!

OEM Vice President, Parts and Service Operations

Metric-driven sustainment

The training doesn't end when the class does. CPI keeps working with your team after training, with regular follow-up, so the skills stick.

Full 100% guarantee

CPI stands behind every facilitated program with a full 100% guarantee. Ask us for the details.

Ted Ings and guests seated on a Fixed Ops Roundtable panel, seen through a showroom window behind a camera
A Fixed Ops Roundtable session in a dealership showroom, with the audience facing the panel
An audience watching a Fixed Ops Roundtable panel at The Niello Company
All programs
All programs

OEM Field and Leadership Training

Bring this program to your team.

Tell us about your store and your people, and Ted Ings, our Executive Director, will get back to you.

Quick question first?Ask Genius(opens Fixed Ops Genius in a new tab)

Team size, number of stores, timing.

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