Skip to content
, home

Tip of the Day, Customer Experience

Earn Trust, Build Confidence with a Handshake

Contrary to popular belief, the handshake isn’t dead. This time-honored tradition is an excellent way to convey trust and confidence at your dealership.

Questions about this episode?Ask Genius(opens Fixed Ops Genius in a new tab)

More tips

See all Customer Experience videos

Cookie preferences

Choose which cookies this site can use. You can change this any time with Your Privacy Choices at the bottom of every page.

Needed for the site to work: remembering this choice, a checklist you save in the toolkit, staff sign-in, and videos you play.

Cookie details
Strictly necessary cookies
NameSet byPurposeKept for
cpi-consentCPI (stored in your browser)Remembers your cookie preferences12 months
cpi-toolkit-walk-around-v1CPI (stored in your browser)Keeps a walk-around checklist you are filling in on this deviceUntil you clear it
sb-…-auth-tokenCPI (staff only)Keeps CPI staff signed in to the site's admin; never set for visitorsUntil sign-out
YouTube (privacy-enhanced)GooglePlays a video, only after you press playSet by YouTube

Google Analytics counts which pages are visited and which buttons are tapped, so we can see what helps. It does not tell us who you are, and advertising features are off.

Cookie details
Analytics cookies
NameSet byPurposeKept for
_gaGoogle AnalyticsTells one visit from another13 months
_ga_6CBS2WS4HGGoogle AnalyticsKeeps track of the current visit13 months

More in our privacy policy.