All videos
Sales
Closing with integrity, follow-up, and the showroom experience.
34 videos
Win the Trade with The "Why"
The Assumptive Close
When Do You Use the Trial Close?
Show Me Your Hands
Appointments vs Walk-ins: Which is Better?
Embrace Transparency in Your Sales Process
Questions Every Customer Wants Answered
Harrison Ford is not Indiana Jones
Are You Using V.A.K. as a Sales Strategy?
The Benefits of a Flight Simulator
Topple the Tower of Power
Act While the Choice is Still Yours
21 Days to Success
Are You Out of Step with Your Customer?
What's More Important? Sales Department or Service Department?
Your Body Language Matters. Especially on the Phone
Expand and Improve Your Terminology
Boosting Accessories is a Storewide Effort
Questions Every Salesperson Should Be Asking
The Psychology of Choice
Reduce the Friction Factor
Reduction to the Ridiculous
The Power of First Impressions
Who Controls the Sales Process?
Share Control with Your Customers
What’s More Important? Sales Targets or Customer Satisfaction?
Call the Doctor
Is the Traditional Dealership Model Dead?
Consistency Pays Off
Where Have All the Car Customers Gone?
8 Tips for Becoming a Great Salesperson
Playing Emotions Might Make the Sale, But Lose the Customer for Good